The rates displayed are per room, NOT per person. It is important that you input the correct number of guests associated with this booking as rates may change based on occupancy. In some instances, a property limits the number of guests per room. To avoid additional charges when you check in, the number of guests must be accurate.
The number of rooms available for your period of stay is displayed on the hotel page after you enter in your travel dates and destination. Please note that hotel may not be able to confirm room availability for any additional rooms in any extra booking, as rooms can be taken at any time.
Early check-in and late check-out are subject to room availability and must be confirmed by the hotel. These requests may incur additional charges. Times for check in is 1400hrs and check out is 1200hrs. The hotel has the right to charge late check out an additional 50% from our rack rates before 1800hrs and 100% on our rack rates after 1800hrs.
Any cancellation as well as no show within 72 hours prior to arrival, the Hotel reserves the right to charge a late cancellation or no-show fee is levied for late cancellation or no-show
Yes, our extra bed only applicable for Superior room, deluxe room, Grand Deluxe room, Executive Suite room and Grand Suite room
Yes, airport transfer is provided upon request and it is chargeable @ RM90.00 Nett per way
Breakfast is included in the room rate with minimum of two persons. An additional breakfast will be charge @ RM26.00 Nett per person
It is complimentary usage of these facilities if the guests are staying in house
All special requests are subject to availability and all our rooms are non smoking rooms
Full payment shall be collected upon arrival either payment by cash, credit or debit card. The hotel reserves the right to cancel the reservation of any reserved rooms that have not been fully paid for (under non guarantee status)
Grand Borneo Hotel
TA-00-01, 1Borneo Hypermall
Jalan UMS, 88450 Kota Kinabalu
Tel.: +6 (088) 526 888
Fax: +6 (088) 526 889